Privacy Policy

How Lilac Field Business Consulting collects, uses, and protects personal information.

Effective date: 1 January 2025
Data controller: Lilac Field Business Consulting, Office 10, 53 Demo Avenue, Melbourne VIC 00000

1. Overview

We respect your privacy. This policy explains what personal information we collect through contentlilacfield.click and during advisory engagements, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect

Website enquiries: Name, email address, consultation type, optional project scope, and message content submitted via our contact form.

Engagement data: Business contact details, interview notes, management accounts, and correspondence necessary to deliver advisory services.

Technical data: IP address, browser type, pages visited, and cookie identifiers (see our Cookie Policy).

3. How we use information

  • Respond to enquiries and schedule scoping calls
  • Deliver contracted advisory services
  • Send administrative messages about your engagement
  • Improve website performance when analytics cookies are accepted
  • Comply with legal obligations

We do not sell personal information.

We process information based on your consent (contact forms, optional cookies), contractual necessity (engagements), and legitimate interests (website security and basic analytics where permitted).

5. Retention

Enquiry form data is retained for 24 months unless an engagement proceeds. Engagement records are retained for seven years after project completion for professional and legal purposes. Cookie consent preferences are stored locally in your browser until cleared.

6. Sharing and international transfers

We use Australian-based hosting and email providers where possible. If a subprocessors processes data outside Australia, we take reasonable steps to ensure comparable privacy safeguards. We disclose information to advisers (legal, accounting) only with your direction or as required by law.

7. Security

We use access controls, encrypted transmission (HTTPS), and limited staff access to client files. No method of transmission is completely secure; please avoid sending sensitive credentials via the contact form.

8. Your rights

You may request access to, correction of, or deletion of personal information we hold, subject to legal retention requirements. To exercise these rights, contact info@contentlilacfield.click. You may complain to the Office of the Australian Information Commissioner (oaic.gov.au).

9. Children

Our services are directed at business owners and managers. We do not knowingly collect information from individuals under 18.

10. Changes

We will post updates on this page with a revised effective date. Material changes to engagement data handling will be communicated to active clients.

11. Contact

Privacy enquiries: info@contentlilacfield.click or +61 3 0000 1960.